1. Information We Collect
Account Information
When you register, we collect your name, email address, phone number, business name, and GSTIN. This is required to create and manage your account.
Business & Invoice Data
We store the invoices you create, customer information you add, products and services you list, and payment records. This data belongs to you and is used only to provide the service.
Usage Data
We collect anonymous usage data (pages visited, features used) to improve the product. This data cannot identify you personally.
2. How We Use Your Information
- To provide and operate the GeneBill service
- To send important account and service notifications
- To respond to support requests
- To improve and develop new features
- To process payments for Pro/Business plans
3. Data Security
We use industry-standard SSL encryption for all data in transit. Your data is stored on secure servers with regular backups. We implement access controls to ensure only authorized personnel can access systems.
4. Data Sharing
We never sell your personal data to third parties. We may share data with:
- Payment processors — to process your subscription payments
- Email service providers — to send transactional emails
- Legal authorities — only when required by law
5. Your Rights
- Access — You can export all your invoice and customer data at any time
- Correction — You can update your profile information from Settings
- Deletion — You can request account deletion by contacting support
- Portability — Export your data in CSV format anytime
6. Cookies
We use essential cookies only — for login sessions and security. We do not use tracking or advertising cookies.
7. Children's Privacy
GeneBill is not intended for users under 18 years of age. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this policy occasionally. We will notify registered users of significant changes via email.
9. Contact
For privacy-related queries, email us at privacy@genebill.com or visit our Contact page.